Profezzo implements ERP, CRM, HRM and Helpdesk systems and deploys AI automation for Indian SMEs — so your business runs on process, not on people chasing people.
This isn't a discipline problem. It's a systems problem. And it has a specific, implementable fix.
We configure Frappe/ERPNext or Zoho to your exact workflows — purchase-to-pay, order-to-cash, project billing, GST compliance. Not a generic deployment. Your process, built into the system.
Approvals on WhatsApp without opening the ERP. Payment reminders sent automatically when invoices hit 30 days. GST returns assembled from live transaction data. AI that answers "show me overdue collections above ₹2 lakhs" in plain language.
One screen that shows where your business stands. Role-based access — every user sees what they need, nothing they shouldn't. Audit trail on every transaction. No more month-end scrambles.
Most implementation firms are locked into one platform. Their recommendation is decided before they hear your requirements. We specialise in Frappe/ERPNext custom implementations and are a Zoho Authorized Partner. We'll assess your workflow complexity, your team's technical comfort, your integration requirements, and your 3-year TCO — then recommend the right fit, in writing, before configuration starts.
Complex industry-specific workflows. Full source ownership. On-premise option. India statutory compliance built in.
CRM-first or finance-first. Fast deployment. Predictable monthly cost. Direct vendor escalation when you need it.
“Purchase approval cycle: 3 days → 4 hours. Subcontractor bills: reconciled in real-time, not at project close.”
— Director, Infrastructure Contractor
Quotation-to-purchase, built around how the team actually works.
Case study to be published at the 90-day mark.
You're past the startup phase. You have real transaction volume, multiple teams, and processes that grew organically — inconsistent, partially documented, and partially automated at best.
Large enterprise ERP vendors are too expensive and too generic. Off-the-shelf SaaS tools don't cover your workflow depth. You're in the gap between both. That's precisely where we operate.
Every engagement runs on a documented project plan with milestone sign-offs. You have a single point of contact from discovery through go-live. We don't hand off to junior consultants after the contract is signed.
Adoption fails when the system doesn't match how your team works. We map your real workflows before configuring anything — not after. Training is role-specific, not a generic walkthrough.
A 30-day hypercare period is included on every implementation. After that, a structured support retainer. We don't disappear at go-live.
We define outcome metrics with you before we start — approval cycle time, MIS generation time, collection follow-up rate. We measure them at 60 and 90 days post-go-live.
GST e-invoicing thresholds, e-way bill validity, GSTR-2A matching, RCM scope — rules shift quarterly. We track the changes, validate against the GST portal at every release, and ship updates to clients on retainer before the regulator’s deadline. Compliance debt does not accumulate.
The 4 failure patterns that account for 80% of SME ERP underperformance — and what each one requires to fix.
Read → WhatsApp OperationsWhatsApp works until it doesn't. How to keep it as your interface while building the audit trail your business needs.
Read → GST ComplianceThe upstream data problems that create downstream filing chaos — and the system changes that fix them permanently.
Read →45 minutes. Your operations, your workflows, an honest assessment of what a system would look like for your business. No pitch deck. No generic demo.
Serving: Raipur · Visakhapatnam · Bhubaneswar · Ranchi · Nagpur