← Industries Power & Solar

EPC to AMC — one generation curve.

Solar businesses run two life-stages on the same site — install (EPC) and operate (AMC). Most stop tracking after commissioning. We build a system that follows generation for 25 years.

Process from quote to 25-year AMC. Perfection at subsidy file, JMC and generation guarantee. Productivity: subsidy released on time, AMC tickets close in SLA, customer trust compounds.

Plant Site 4 · 240 kWp
Today1,184 kWh
PR78.4%30-day avg
Guarantee76%contract
Surplus+2.4 pp
AMC ticket · T-1042
SiteSite 4
IssueString 3 underperform
Tech assignedSandeep
SLAresolve in 24 h
Today’s reality

Six frictions across solar EPC and O&M.

Subsidy file management

MNRE / state subsidy file: site survey + DPR + MOM + commissioning + JMC + photos + invoice. Each missing document delays release by months.

Commissioning & JMC

Net-meter installed. JMC signed. DISCOM portal updated. Each step in a different agency. Without a master tracker, the customer chases one team for the next.

Generation guarantee gap

Contract guarantees 76% PR. System delivers 72%. Customer raises claim. Without daily monitoring, the dispute is forensic, not real-time.

AMC ticket cycle

String fault, inverter alarm, soiling, shading — each ticket needs different skill. Without dispatch + SLA + skill-mapping, response is unpredictable.

BOM & component master

Panels, inverters, structure, AC / DC cables, breakers, NMC, monitoring — vendor + spec + warranty per item. Without master, replacement is guesswork.

Channel partner / installer

Residential rooftop sale through partners. Lead, site survey, quote, install, commission — partner attribution and payout slabs need clear ledger.

Where productivity leaks

Three systems for one 25-year asset.

ERPOperational core

EPC project, BOM, AMC contract.

Frappe ERPNext — project + WBS, BOM (panels / inverters / BOS), AMC contract with renewal, subsidy file workflow, asset master with serial.

CRMCustomer memory

Lead, survey, partner.

Residential / commercial lead, site-survey scheduling, quote with subsidy net-cost, channel partner with payout slab, post-install referral.

HelpdeskClosure layer

AMC ticket, generation alert.

Monitoring alert auto-ticket, AMC visit schedule, generation-shortfall complaint, parts replacement workflow, customer self-service portal.

What we configure

Eight modules. Across EPC and O&M.

Project + EPC

  • Site survey / DPR / SLD / approvals
  • Material indent + procurement + dispatch
  • Installation + electrical + commissioning
  • JMC + DISCOM coordination

Subsidy & finance

  • MNRE / state-scheme document checklist
  • Subsidy claim file generation
  • Net-cost quote with subsidy
  • Subsidy receivable ledger

BOM & component

  • Panel + inverter + structure + cable + accessory
  • Vendor + spec + warranty per item
  • Serial-number capture at dispatch
  • Replacement / RMA workflow

AMC contract

  • AMC value, period, scope, SLA
  • Renewal cycle with reminder
  • Visit schedule (preventive + corrective)
  • Ticket SLA timer

Generation monitoring

  • Daily kWh per plant / inverter / string
  • PR (performance ratio) calculation
  • Generation-guarantee gap alert
  • Monthly generation report to customer

Field service

  • Skill-mapped technician dispatch
  • Visit + service-report capture
  • Parts inventory at field van
  • Customer signoff on closure

Channel partner

  • Partner master with KYC
  • Lead-stage based payout slabs
  • Self-service portal for partner
  • Partner-wise win-rate

GST + statutory

  • Solar GST 12% / 18% as classified
  • E-invoice + e-way bill
  • TDS / TCS as applicable
  • CFA / NOC documentation pack
Outcome

What changes after we go live.

90days · first wins
  • EPC project tree with milestone billing live
  • Subsidy file checklist enforced at every stage
  • AMC contract master with SLA timer
  • Generation alerts auto-create tickets
  • Channel partner payout cycle on schedule
180days · lifecycle compounds
  • Subsidy receivable cycle compresses 30–60 days
  • Generation-guarantee disputes resolved with data
  • AMC ticket SLA met in 95%+ cases
  • Parts replacement workflow inside 7 days
  • Renewal CRM converts AMCs at 80%+

Walk us through your site portfolio.

A 45-minute discovery call. We come prepared with the questions solar operators actually live with — subsidy file, JMC, generation guarantee, AMC SLA.

Book a discovery call →