Logistics businesses run on margin per trip and turnaround per asset. Most owners discover both at month-end — too late to act. We instrument both at trip-close.
Process from booking to POD to billing. Perfection at trip cost, RCM, and driver settlement. Productivity: margin per trip visible the day the truck returns.
Truck returns. Bills come in for 3 weeks. By the time fuel slips, toll, detention and POD are matched — the trip is profit-or-loss is a memory.
Forward charge or reverse charge depending on customer, vehicle and contract. Mistakes carry 18% interest. Re-classification quarterly is a ritual.
Cash advance, fuel card, toll, halting allowance — all on Excel. Driver cycle: take advance, complete trip, fight over reconciliation.
Loaded at 4 AM, unloaded next noon — eight hours of waiting unbilled. Customer charged at trip-rate. Profit eats detention.
Single consignment, multiple legs (FTL+PTL). E-way bill validity expires mid-route. Penalty risk is real.
POD signed today. Bill raised 5 days later. Sent to customer 10 days later. Paid 60 days after. Cash cycle: 75 days.
Frappe ERPNext — trip-based costing, fuel and detention capture, GST RCM logic, e-way bill at consignment, vehicle and driver master.
Customer master with contract rate-card, slab pricing, billing portal for self-service, lane-wise quote workflow.
Delay, damage, short-delivery exception with POD evidence; routing to ops; SLA timer; customer-side ticket portal.
A 45-minute discovery call. We come prepared with the questions transport operators actually live with — trip costing, RCM accuracy, driver settlement disputes.