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Admissions, fees, exams, parents — one system.

Education runs three calendars at once: admission, academic, fee. Most institutions track them in three different tools and patch with WhatsApp. We unify the calendars and let parents see one truth.

Process from enquiry to alumni. Perfection at fee, exam and parent comms. Productivity: defaulter cycles compress, admissions funnel converts higher, parent escalations drop.

Class XI · Term 2
Demand₹42,00,000
Collected₹38,20,00091%
Defaulters14after day 30
Concessions7verified
Admission funnel · this week
Enquiries78
Counselled42
Tested26
Admitted11
Today’s reality

Five frictions every academic year repeats.

Fee defaulter chasing

Reminder calls eat 20% of admin time. Each call: which child, which class, which term, what concession, what penalty — pulled from three sheets.

Concession matrix complexity

Sibling, sports, scholarship, staff-child, hardship, late-payment penalty. Each parent has a different combination. Calculation runs in finance officer’s head.

Exam & report card

Marks entered three times. Report card design changes board-by-board. Parent SMS goes late. Re-evaluation requests pile up.

Parent communication

Twenty WhatsApp groups. Notice gets lost. Half the parents miss it. Half the parents call the office anyway. Office time melts.

Admission funnel

Walk-in → enquiry → counselling → entrance test → admission. Each stage in a different register. Conversion is invisible.

Transport / hostel

Bus route + stop + fee. Hostel allotment + mess fee + leave application. Both run as side activities, both with their own collections to chase.

Where productivity leaks

Three systems for one academic year.

ERPOperational core

Fee, exam, transport, hostel.

Frappe ERPNext (Education module) or custom — fee with concession, exam + result, transport, hostel, statutory FCRA / Income Tax filings.

CRMFunnel memory

Admission funnel, alumni.

Enquiry → counselling → test → admission funnel, alumni outreach with cohort-wise communication, parent referral program.

HelpdeskClosure layer

Parent query, portal, exam grievance.

Parent ticket portal, technical support, exam re-evaluation request, transport / hostel issue routing with SLA.

What we configure

Eight modules. Mapped to the academic year.

Fee structure

  • Class / batch / course-wise heads
  • Concession matrix (sibling / scholarship / staff)
  • Term, instalment, late-fee, penalty
  • Auto-demand letter generation

Collection & defaulter

  • Online payment + receipt
  • Day 0 / 7 / 15 / 30 reminder cycle
  • Parent ledger with running balance
  • Defaulter dashboard for management

Admission funnel

  • Walk-in / online enquiry capture
  • Counselling visit + outcome
  • Entrance test scheduling
  • Admission letter and document upload

Exam & result

  • Subject + marks-band + grading scheme
  • Marks entry by faculty with audit
  • Report card template per board
  • Re-evaluation workflow with fee

Parent comms

  • Notice on portal + WhatsApp + email
  • Read-receipt
  • PTA scheduling
  • Birthday / event greetings

Transport

  • Route + stop + fee
  • Daily attendance per stop
  • Bus allocation
  • Driver and conductor master

Hostel

  • Room allotment + mess fee
  • Leave application + parent approval
  • Visitor log
  • Disciplinary register

Statutory & finance

  • Income Tax 12A / 80G compliance
  • FCRA where applicable
  • Audit-ready financials
  • Inter-branch / society consolidation
Outcome

What changes after we go live.

90days · first wins
  • Fee demand letters auto-generated each term
  • Defaulter cycle automated — manual chasing drops
  • Admission funnel visible at every stage
  • Parent portal live with notice + receipt + report
  • Transport and hostel ledgers in same system
180days · cycle compresses
  • Collection efficiency rises 5–15 percentage points
  • Admission conversion ratio visible per cohort
  • Report cards generated on result-day
  • Audit-ready financials by quarter-end
  • Parent escalations drop through portal visibility

Walk us through your fee window.

A 45-minute discovery call. We come prepared with the questions education operators actually live with — defaulter chase, concession matrix, exam-result deadline.

Book a discovery call →